Founded in 2001, Orient Telecom has steadily grown into a leading global distributor of high-quality mobile devices, specializing in used Apple iPads, iPhones, and Android phones. The company’s business model revolves around daily participation in the world’s largest telecom auctions, where they purchase large quantities of inventory. Major telecom companies like AT&T, Verizon, and Orange are among their key partners. Once acquired, the auction stock is sent to their state-of-the-art processing facilities in Hong Kong for rigorous processing and quality checks, ensuring that every device meets their high standards before reaching clients. Recently they hired a new sales expert for Europe and looking to expand their team even further.
Products and services: quality and reliability
Orient Telecom offers a diverse range of wholesale mobile devices, including used, refurbished, Certified Pre-Owned (CPO), and AS-IS conditions. A commitment to quality is evident in their testing process, which ensures that all devices are fully functional before shipping. Their logistics team, working primarily with FedEx, guarantees fast and secure shipping from Hong Kong to virtually any country, typically within one week. Additionally, Orient Telecom provides comprehensive support for customs clearance, making the import process as smooth as possible for their clients.
Market focus and global reach
Orient Telecom operates on a global scale, shipping to nearly every country. However, the company strategically allocates 90% of its efforts to key markets, with the UK, USA, Australia, Canada, and major EU countries like France, Germany, and the Netherlands being the primary focus. Through years of experience, Orient Telecom has identified UK and EU-based retailers and telecom companies as their most valued clients, who consistently require high-quality, tested devices with fast delivery. Meeting these needs has enabled Orient Telecom to achieve higher margins compared to other regions.
Expanding European sales and services
To enhance relationships with European clients, Orient Telecom is expanding its team by hiring local marketing and sales experts from Europe. This initiative aims to facilitate better communication, improve the brand’s image, and provide superior customer service. This strategic move is crucial as the company continues to strengthen its presence in the EU market.
Further growth and future plans
The company has ambitious plans for global expansion. Orient Telecom has already established a presence in the USA and is preparing to apply for the important R2V3 certification with its USA branch. Furthermore, plans are underway to open a European branch in the Netherlands, either this year or next. This expansion will allow Orient Telecom to be closer to both suppliers and customers, reinforcing their objective to become a one-stop provider for global mobile customers.
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