UK-based technology company TMT First has deepened its sustainability commitment through a collaboration with Keele University. The initiative allows the company to extend the usable life of thousands more mobile phones, tablets, and wearables each year—helping reduce electronic waste and carbon emissions in the process.
Smart research drives real-world change
TMT First, headquartered in Newcastle-under-Lyme and employing around 120 staff, specialises in the repair, refurbishment, and resale of mobile devices. With manufacturing responsible for 80% of a mobile phone’s carbon footprint, prolonging device life is both environmentally and economically beneficial. In response, TMT First partnered with Keele University’s Smart Energy Network Demonstrator (SEND) project to investigate battery technology innovations.
Student-led research powers impact
The partnership saw a Keele University student conduct in-depth research into mobile battery systems. As a result, TMT First identified alternative repair approaches that have enabled the company to prevent an additional 100,000 devices per year from ending up in landfill.
Commitment to certified excellence
Founded in 2006 by Adam Whitehouse, who remains CEO, TMT First is an authorised repair partner for brands including Apple, Samsung, and Microsoft. The company processes over 250,000 devices annually and holds ISO 9001, 14001, and 45001 certifications. In addition to its operational standards, it plants a tree for every device repaired through a partnership with Ecologi.
Developing future repair professionals
TMT First also leads in skills development, having launched the UK’s first Digital Device Repair Technician Apprenticeship in collaboration with the Institute for Apprenticeships and Technical Education, ensuring future growth in the sustainable tech repair sector.
Market
Trade-in
Repair
Refurbishing
