Repair
14
Jan
2025
3
min read

Smartphone repairs: trends and challenges in 2024

Smartphone repairs are an essential part of keeping devices functional for millions of users. Research shows that 20% to 40% of smartphone owners require repairs at some point, highlighting the importance of accessible repair services. Broken screens are the most common issue, accounting for 50% to 70% of all repairs, according to Dutch smartphone parts distributor Foneday. Earlier research from American insurer SquareTrade supports this, revealing that cracked screens make up 29% of all smartphone damage. Scratched screens (27%) and non-working batteries (22%) follow closely, emphasizing the vulnerability of these components.

The most common smartphone repairs in 2024

Based on these insights the top five most common repairs include:

  1. Screen replacement
  2. Battery replacement
  3. Water damage repair
  4. Charging port repair
  5. Touchscreen issues

Water damage is particularly challenging, often caused by minor moisture exposure rather than full submersion. Companies like Techsave can treat water damage in up to 80% of cases, extending device lifespan and reducing replacement needs.

Which smartphones are repaired the most?

The most frequently repaired smartphones in 2024 include:

  • Apple iPhone 11
  • Apple iPhone 12
  • Samsung Galaxy A54
  • Oppo A16
  • Xiaomi Poco X4 Pro

These models are popular and heavily used, leading to higher repair rates.

The sustainability benefits of smartphone repairs

Repairing smartphones instead of replacing them reduces electronic waste and supports sustainability. Addressing common issues like cracked screens or battery problems helps extend device lifespans, saving money and supporting eco-friendly practices. Smartphone repairs, led by screen fixes, remain crucial in 2024. Combining insights from Foneday and SquareTrade highlights the need for affordable repair options to support consumers and promote sustainability.

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