For the eighth edition of its prestigious rankings, Capital Magazine partnered with Statista to evaluate the best companies across various service categories. Based on a survey of 20,000 French consumers, Save, a well-known name in smartphone, computer, and technical product repairs, claimed the top spot in its category. This marks the third consecutive year Save has been recognized for its service quality, climbing to the number one position in 2024.
How Capital's best service rankings are determined
The annual rankings aim to highlight businesses delivering outstanding customer experiences in France. Statista’s methodology involves:
- Selecting a broad range of service sectors.
- Compiling a list of companies within each sector.
- Conducting anonymous online surveys, where consumers rate businesses on customer care, expertise, and likelihood to recommend.
- Analyzing data to establish a score reflecting overall customer satisfaction.
This rigorous process culminates in rankings published by *Capital*, offering valuable insights for consumers seeking top-tier service providers.
Save's success story
Save has consistently delivered on customer satisfaction by ensuring high standards across its franchise network. From skilled repair teams to strong attention to client needs, the brand’s dedication has solidified its reputation. Being on Capital's podium for three consecutive years underlines Save's commitment to excellence.
Market
Trade-in
Repair
Refurbishing
