According to a press release Samsung UK has introduced a new trade-in initiative, Trade In For Samsung Credits, aimed at giving customers more value when they trade-in eligible mobile devices. In exchange, users in the UK receive Samsung Credits that can be used on future purchases across Samsung.com, including Galaxy smartphones, tablets, smart TVs, monitors, wearables, and home appliances.
Credits valid for five years
The Samsung Credits earned can be applied to future purchases or saved in the user’s Samsung Account for up to five years. This system also allows users to trade in damaged devices, with free, pre-paid returns included in the service.
Initially for flagship Galaxy series
Currently, the programme supports trade-ins for Samsung’s Galaxy S and Galaxy Z series. However, it is expected to expand to a broader product range later in the year, opening up more possibilities for customers to unlock value from older tech.
Closing the gap with Apple iPhone
With last month introduction of Galaxy Club in the UK, Samsung is addressing the trade-in proposition gap between Samsung devices and the Apple iPhone. Galaxy S25 buyers can now receive a guaranteed 50% return of the device's original recommended retail price if they upgrade within 12 to 15 months. This move positions Samsung closer to Apple’s upgrade ecosystem, where resale values typically hold higher.
Focus on value and flexibility
Annika Bizon, Mobile Experience VP at Samsung UK & Ireland, says the programme is about giving customers smarter ways to save. “Trade In for Samsung Credits is all about giving our customers more ways to get the most value,” she said. “It’s a simple, rewarding way to shop smarter and experience all the best that Samsung has to offer.”
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