Samsung Electronics has launched its “Galaxy Certified Used Phone” program in Korea, offering consumers high-quality refurbished smartphones at reduced prices. This initiative begins with the Samsung Galaxy S24 series and aims to expand based on market and consumer demand. The “Galaxy Certified Used Phone” program provides flagship smartphones that have been returned within seven days of online purchase due to simple change of mind or minimal usage and trade-in devices. These devices undergo rigorous inspection and refurbishment by Samsung technicians to ensure they meet the company’s high-quality standards. Each phone is equipped with a new battery and the latest software updates, ensuring optimal performance.
Pricing and availability
Consumers can purchase these certified used phones at discounts in Korea ranging from € 175 to € 430 compared to new models. The devices are available for purchase through Samsung's official website, providing a reliable source and warranty for refurbished products.
Warranty and support
Samsung offers a two-year manufacturer's warranty for these certified used phones, identical to the coverage provided for new devices. Customers can also opt for Samsung Care+, which includes damage protection. Additionally, purchases come with a seven-day return policy, allowing consumers to buy with confidence.
Environmental impact
By refurbishing and reselling returned smartphones, Samsung contributes to reducing electronic waste and promoting a circular economy. Reusing a phone saves at least 121 lbs. (approximately 55 kg) of CO2 emissions, equivalent to the CO2 captured by two and a half trees in a year.
Leadership and future plans
John Coleman, formerly Vice President of Kingfisher UK, which was recently acquired by SquareTrade, joined Samsung Electronics UK in March as Strategic Lead for Refurbished Sales & Operations in the Mobile Experience division. Coleman stated, "This is a fantastic opportunity to build on the early momentum of Samsung’s refurbished device business and scale it into a major growth area. With a strong focus on sustainability and the circular economy, there’s huge potential to drive real impact." This appointment suggests that Samsung will expand its refurbished phone sales in the UK in the near future.
Conclusion
Samsung's "Galaxy Certified Used Phone" program offers consumers an affordable and environmentally friendly alternative to purchasing new smartphones. With rigorous quality assurance, substantial discounts, and comprehensive warranty coverage, this initiative provides a compelling option for those seeking premium devices at lower prices.
Market
Trade-in
Repair
Refurbishing
