Refurbished
31
Jan
2025
3
min read

Phonecheck now an approved solution for Back Market’s Verified Refurbished program

Back Market, Europe’s largest marketplace for refurbished devices, has approved Phonecheck as a testing software solution for its Verified Refurbished program. This move aims to further enhance quality control by ensuring that devices meet stringent performance and security standards. Phonecheck provides automated diagnostic and data-wiping software for used and refurbished smartphones. The platform conducts in-depth testing on hardware functionality, battery health, and carrier lock status while also screening for stolen or blacklisted devices. Additionally, it ensures compliance with data erasure standards such as NIST 800-88.

Certified devices meet higher standards

Devices certified through Phonecheck receive a detailed report verifying their condition, offering buyers greater transparency. Back Market's Verified Refurbished program was introduced to enhance consumer trust and ensure consistent quality across its platform. The initiative sets higher refurbishment standards, requiring devices to meet stricter benchmarks for hardware functionality, battery health, and cosmetic condition. Only certified and high-performing refurbishers are allowed to participate, with eligibility based on low return rates, positive customer feedback, and strict adherence to Back Market’s refurbishment criteria. Each Verified Refurbished device undergoes more intensive diagnostic tests to guarantee reliability. These products come with a one-year warranty, similar to new devices, to boost consumer confidence. They also tend to include higher-grade batteries for longer-lasting performance and stricter cosmetic grading to minimize visible signs of wear.

Impact on the secondary market

By integrating Phonecheck into the Verified Refurbished program, Back Market reinforces its commitment to quality assurance and consumer confidence. The collaboration highlights a broader industry trend toward standardization and trust, key factors in the growth of the refurbished electronics market.

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