Repair
10
Oct
2024
3
min read

Canadian Mobile Klinik partners with Apkudo to transform device repair and refurbishment

Mobile Klinik, part of the Canadian mobile operator and American-based Apkudo, has announced a groundbreaking collaboration, becoming the first major Canadian retailer to integrate Apkudo’s advanced Circular Industry Platform. This partnership is set to revolutionize Mobile Klinik’s device repair and refurbishment processes, enabling the company to automate testing, grading, and streamline its operations.

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By using Apkudo’s technology, Mobile Klinik aims to reduce operational risks, scale its services, and maintain the highest standards for certified pre-owned devices. Customers will now benefit from increased transparency regarding their devices’ lifecycle, as well as access to a wider selection of certified pre-owned options available at Mobile Klinik and TELUS locations across Canada.

A commitment to customer-centric and eco-friendly solutions

Dan Quick, President of Mobile Klinik, emphasized the importance of evolving to meet consumer expectations. “Canadians are looking for trustworthy device and repair options that are not only reliable but better for the planet and their wallets. These shifts in consumer expectations meant it was time for us to evolve our service offerings,” he said.

Quick highlighted that by partnering with Apkudo, Mobile Klinik is providing customers with access to an extensive network of certified pre-owned devices and reliable repair solutions. The collaboration ensures that every refurbished device meets rigorous quality standards, offering customers peace of mind and confidence in their purchases.

Apkudo’s role in enhancing the device lifecycle

Josh Matthews, CEO and Co-Founder of Apkudo, stated, “This partnership is a prime example of the changes the connected device industry needs.” Apkudo’s platform-powered robotics will gather crucial data to optimize Mobile Klinik’s processes, ensuring customers receive high-quality devices. Matthews added that the partnership aligns with Apkudo’s mission to promote sustainability and reduce e-waste, echoing the importance of eco-friendly practices in the industry.

Convenient nationwide access and sustainable growth

With over 130 locations across Canada, Mobile Klinik provides customers with the convenience of buying, selling, and repairing devices online and in-store. Customers have access to a wide range of certified pre-owned devices, including major brands like iPhones and Androids, alongside expert repairs performed by certified technicians who have completed over one million repairs using premium parts.  Mobile Klinik’s commitment to sustainability is evident in its vision to extend the lifecycle of technology and reduce e-waste. The integration of Apkudo’s Circular Industry Platform supports this mission, ensuring efficient and data-driven processes that align with customer expectations and environmental goals.

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