Secondary market service provider and repair and service company dis-connect has announced that it has achieved ISO 9001:2015 certification for its Quality Management System (QMS). According to the company, this marks months of dedication, resilience, and teamwork, reinforcing the company’s commitment to quality, efficiency, and circular economy leadership.
Samsung recognizes eco service partners
Samsung Electronics recently announced its Eco Service Partners for 2024, marking the third consecutive year of recognizing companies for their environmental initiatives. These award-winning firms set a critical example for corporate environmental responsibility, with more companies meeting increasingly stringent criteria. Isomedia Karlsruhe GmbH, part of the sis-connect group of companies, remained a Gold partner. As part of the Samsung accreditation, dis-connect was certified by Dekra as well. This certification process is known for its strict quality control standards.
The significance of ISO 9001 certification
ISO 9001 is an internationally recognized standard for quality management systems developed by the International Organization for Standardization (ISO). First published in 1987, the standard ensures that organizations consistently meet customer and regulatory requirements while striving for continuous improvement.
Core principles of ISO 9001
The certification is based on seven quality management principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. These principles help businesses across various industries enhance efficiency, reduce errors, and increase customer satisfaction.
Key improvements in ISO 9001:2015
ISO 9001 has evolved over the years to align with changing business needs. The 2015 revision emphasizes risk-based thinking, greater flexibility, and stronger leadership involvement. Unlike previous versions, it allows organizations to tailor their QMS to their specific operations and challenges.
A competitive advantage in the market
Although ISO 9001 certification is not mandatory, it is widely sought by companies aiming for credibility, market access, and operational excellence. Accredited third-party audits ensure compliance, helping certified businesses stand out in a competitive landscape by demonstrating a strong commitment to quality and efficiency.
Market
Trade-in
Repair
Refurbishing
