FutureDial has launched SMART Receive Automation (SRA), a new AI-powered system for automated device receiving and inspection, co-developed with robotics specialist Greystone Data Solutions. After the success of its original SMART Receive platform, FutureDial is now introducing SMART Receive Automation, or SRA. This new system processes inbound device volumes using robotic automation and advanced machine learning, enabling mixed-load receiving with no manual prep required. The company says this makes SRA the fastest and most comprehensive solution of its kind in the secondary mobile industry.
A strategic partnership with Greystone
The SRA system is the result of a partnership between FutureDial and Greystone Data Solutions. The combination of software expertise and robotic innovation enables an integrated solution that can inspect packaging, assess device damage, power up units, identify ports, and connect devices at scale. Greystone’s CEO Tu Nguyen said the collaboration is redefining what is possible in reverse logistics.
Inspection and routing through AI
SRA uses AI to detect physical issues such as cracked screens, bent frames, damaged ports or swollen batteries. It handles Android and Apple iPhone connections hands-free, even managing trust protocols without human intervention. The system continuously improves itself through machine learning and maintains over 99% routing accuracy.
Custom rules and seamless system integration
Customers can configure the system to make decisions based on device condition, such as whether to wipe data or skip a connection for a bent or damaged phone. The system integrates with warehouse and enterprise software and sends results through FutureDial’s Cloud Management Console or into any existing ERP or WMS platform.
Massive throughput increase for processors
FutureDial states that SRA can boost throughput by up to 400% compared to human processing. By automating the entire receiving, inspection, and connection phase, it frees up valuable labour, shortens turnaround times, and improves consistency. This is especially relevant for high-volume processors handling mixed Apple iPhone and Android loads.
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