Refurbished
04
Sep
2024
2
min read

Dis-Connect appoints new COO and expands strategic partnerships with FutureDial

Dis-Connect, a German firm founded by Georg Dis specializing in on-demand tailored solutions for the secondary market, has announced the appointment of Bjorn Eriksson as its new Chief Operating Officer, effective September 1. Eriksson, who previously led the Circular Supply Chain division at Grover— European market leader in consumer rentals and subscription services for sustainable device usage—brings valuable experience to the role.

Dis-Connect serves a diverse customer base, including Germany's fourth-largest operator, Freenet. The company manages both in-store and online trade-in schemes for these clients. But also, Europe largest electronic retailer, MediaMarkt/Saturn, and successful German leasing company Grover are customers.

Strategic alliance with FutureDial

Recently, Dis-Connect entered a strategic partnership with FutureDial, a leader in automated processing and grading of used devices, such as smartphones and tablets. This collaboration allows Dis-Connect to provide a consistent and unbiased functional testing environment using advanced machines and AI-powered systems. The partnership enhances Dis-Connect's capabilities in delivering automated and customer-centric device grading, ensuring 100% accuracy in meeting specific grading and processing requirements, which drives increased profitability.

One of the key reasons for Dis-Connect’s collaboration with FutureDial is the flexibility of FutureDial’s open software, which allows Dis-Connect to integrate its own developments, such as custom dashboards. This customization, a kind of middleware, is particularly valuable for leasing companies like Grover, where minimizing risk and managing residual value are critical for profitability. Dis-Connect’s services include automated processing, grading, and refurbishing, facilitating the efficient resale or reuse of devices.

Center of Excellence

Dis-Connect’s facility in Karlsruhe, central Germany, will serve as FutureDial’s European Center of Excellence and HQ, showcasing the latest advancements and positioning Dis-Connect at the forefront of developments in Europe’s secondary market.

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