Cykero, a growing name in the world of refurbished smartphones and computers, was founded in 2020 amidst the challenges of the COVID-19 pandemic. With operations based in Berlin, Germany, and Paris, France, the company has quickly established itself as a leading wholesaler in the refurbished electronics market. Within just three years, Cykero’s revenue skyrocketed from € 1.3 million in 2021 to an impressive € 27 million in 2024. Having sold over 17,000 devices to more than 1,000 satisfied customers, Cykero has earned a stellar reputation, with 98% of clients expressing satisfaction with its services.
The booming secondary mobile market
The refurbished phone market has seen exponential growth across Europe and globally, driven by increasing consumer demand for affordable, eco-friendly alternatives to new devices. Cykero stands at the forefront of this trend, providing businesses and professionals with high-quality, pre-owned smartphones, tablets, and computers. Specializing in premium products like Apple iPhones, iPads, Macs, and PCs, the company is dedicated to offering refurbished products that meet strict performance and quality standards.
Customer-centric approach
At Cykero, customer satisfaction is the cornerstone of their business. The company prioritizes transparency, clear communication, and fast response times to meet the unique needs of each client. Their approach to customer service, combined with their focus on high-quality refurbished products, has earned them an excellent reputation within the industry. Cykero’s commitment to providing value and building long-term relationships has solidified its position as a trusted leader in the refurbished electronics market.
Standing up for quality and compliance
Cykero differentiates itself through its commitment to high standards of refurbishment, ensuring each device meets rigorous performance and quality benchmarks. The company follows strict practices:
- High-End compatible spare parts: Premium components are used for durability and reliability.
- No battery boosting: Cykero avoids performance enhancements that compromise device longevity and safety.
- Rigorous testing: Each device is tested on over 60 criteria, using certified software for optimal functionality.
An essential part of Cykero’s business model is ensuring that all devices meet the highest standards of quality and compliance. The company exclusively sells marginal VAT devices that are shipped from Europe and carry the necessary CE certification. This focus on quality control and transparency ensures that clients can trust the products they receive, knowing they meet all regulatory requirements.
A company built on expertise and innovation
Founded by Laurence and Bichoi Metias alongside Romain Palanques, Cykero has grown into a key player in the refurbished electronics market. The team’s extensive experience in the refurbishment sector allows them to stay ahead of market trends and continuously improve their processes to deliver the best possible products to their clients.
Commitment to sustainability and customer satisfaction
Cykero’s dedication to both environmental responsibility and customer satisfaction sets it apart from other wholesalers. Each refurbished device undergoes a rigorous refurbishment process to ensure it meets the company’s high standards. This process includes a thorough inspection, cleaning, and performance testing. Devices are tested for over 60 specific criteria using certified software to ensure their functionality, reducing the product return rate to less than 2%. By reusing and recycling components, Cykero significantly reduces e-waste and promotes a circular economy.
Thorough inspection and refurbishment process
Each device is carefully inspected to assess its general condition, functionality, and performance. Key components like the camera, speakers, GPS, and system speed are tested to ensure they work optimally. After passing the inspection, devices undergo a deep cleaning and data erasure process, ensuring they are sanitized and free of any previous user data. Cykero takes pride in providing refurbished phones that look and feel as good as new, ready to serve their new owners.
Attractive pricing for professionals
Cykero’s offering is especially valuable to professional buyers, including retailers and businesses. The company’s competitive pricing model ensures that refurbished devices are available at excellent value, enabling businesses to equip employees or expand their product offerings without breaking the bank. Whether you’re a retailer looking to add quality devices to your stock or a company aiming to provide eco-conscious solutions for your team, Cykero has the right options to meet your needs.
Why Cykero is the preferred partner
Cykero’s competitive pricing model and high standards make it a preferred partner for professionals and businesses alike. Retailer can expand their inventory with top-tier refurbished devices at scalable and competitive prices. Cykero offers volume discounts, fast shipping, and dedicated support for seamless integration into your business.
Companies can equip their workforce with premium refurbished devices, reducing your ecological footprint while optimizing costs. Tailored solutions, including bundled packages and volume discounts, ensure businesses can meet their IT needs sustainably and affordably.
Market
Trade-in
Repair
Refurbishing
