CCS Insight has been closely monitoring the growth of the used device market. Although used smartphones have led the charge in recent years, the used laptop segment is also gaining significant traction, especially in Europe. This momentum is being driven by economic factors, enterprise refresh cycles and increasing focus on sustainability. It remains to be seen how market share breaks down among manufacturers in the used laptop space. A key question is whether the market mirrors the secondary smartphone sector, where Apple maintains a clear lead.
Covid-19 and enterprise upgrades help growth
Used laptops became significantly more popular during and after the Covid-19 pandemic a few years ago. Remote work accelerated enterprise refreshes, and this created a steady supply of decommissioned devices. According to CCS Insight data, the organized secondary laptop market grew by 8% in 2024, reaching nearly 17 million units. Cost-conscious businesses and consumers are keen to benefit, with used laptops available for as little as € 375 compared to € 625 for a new one.
Sustainability policies play a key role
Government regulations across Europe are supporting this trend. In France, the anti-waste and circular economy law mandates that 20% of public sector device purchases must be refurbished. Similar regulations are emerging in Finland, Denmark, Ireland and beyond, reinforcing the used market’s legitimacy and boosting adoption.
Enterprise dominates supply chain flow
The majority of used laptops come from businesses, via IT asset disposition (ITAD), corporate leasing or device-as-a-service providers. Most firms replace laptops every three to five years. However, the consumer trade-in market for laptops remains underdeveloped, largely because consumers tend to use laptops for up to 10 years and lack the contract-based upgrade models seen with smartphones.
Windows 10 deadline affects device supply
Microsoft’s end of support for Windows 10 in October 2025 will affect the availability of older laptops. Devices older than six years may become obsolete in developed markets but could find second lives in price-sensitive regions in Africa and Asia. Meanwhile, many European businesses are expected to accelerate replacement cycles, increasing demand for affordable refurbished alternatives.
Market growth to continue steadily
Despite some challenges, CCS Insight forecasts a compound annual growth rate of 6% in the used laptop market through 2029. Although this is slower than the previous five years’ 11% CAGR, the momentum remains strong, especially as sustainability becomes more central to corporate IT strategies. As competition with budget new laptops continues, refurbished device providers will need to innovate on price, service and quality to maintain their share.
The outlook remains positive
The secondary market for laptops is maturing, with clearer supply routes and broader consumer appeal. Whether driven by economics, sustainability or IT strategy, more people and companies are turning to refurbished laptops. As a result, the segment is establishing itself as a key pillar of the broader used tech ecosystem.
Market
Trade-in
Repair
Refurbishing
