To tackle the growing problem of dormant mobile devices, BT Business has introduced its Device Lifecycle Management (DLM) solution in the UK. With an estimated 5 billion unused phones worldwide, this service offers businesses a sustainable way to manage their devices, extending their lifespan and minimizing e-waste.
A comprehensive approach to device management
BT's Device Lifecycle Management service is a full, end-to-end solution that covers each stage of a device’s lifecycle, from installation and security to deployment and recycling. Designed for businesses with net-zero and circular economy goals, DLM promotes sustainability while bringing operational and cost efficiencies.
Keeping businesses equipped with optimized devices
The service ensures businesses have access to up-to-date devices that have undergone rigorous testing on the EE network, ensuring strong battery life and optimal performance. BT delivers these devices directly to employees at their home or office, allowing seamless integration into daily operations. To enhance ease of use, BT’s pre-sales team customizes each device with the necessary apps and settings for specific business needs, enabling employees to be ready with the right tools from day one.
Dedicated support for seamless device management
BT provides a single point of contact for all device management needs through a dedicated Client Project Manager, ensuring a smooth transition to EE with minimal downtime. Each device comes with a 24-month warranty and 24/7 UK-based support, allowing quick replacements when needed.
A circular economy approach to sustainability
In line with a circular economy approach, BT’s DLM solution minimizes environmental impact by repurposing or recycling devices. When devices are no longer needed, they are collected, securely wiped of all data, and redeployed for reuse within the business. If a device cannot be reused, it is responsibly recycled through BT’s partner, Asecca, preserving the device's remaining value.
Supporting businesses in achieving sustainability goals
BT’s DLM service helps businesses reduce costs while supporting sustainability goals. By repurposing devices and recycling those that are beyond repair, the service extends product life cycles and reduces carbon footprints. BT has committed to achieving net-zero emissions by 2031 and supports customers in tracking their environmental impact through its Digital Carbon Calculator.
Conclusion: sustainable, secure device solutions
BT Device Lifecycle Management provides businesses with a sustainable solution that extends device life, reduces environmental impact, and supports a secure and seamless experience. With a focus on data protection and robust UK-based support, BT positions itself as a leader in sustainable device solutions for companies striving to meet both operational and environmental objectives.