After establishing an office and warehouse in the UK earlier this year, expanding into the Netherlands only weeks ago, and acquiring FMP in France last month, MobileSentrix is now making its next move in Italy. Edoardo Paulon has been a key figure in the Italian repair industry for more than a decade. Starting in Northern Italy, he founded and grew three successful repair shops, each known for speed, quality, and professionalism. His businesses quickly earned a strong reputation among customers and set a new benchmark for service standards in the region. This move into Italy marks MobileSentrix next move in their European expansion as set out by Jordan Notenbaum in an exclusive interview with SecondaryMarket.news earlier.
Seeing the rising demand for advanced repair solutions, Edoardo Paulon went on to establish one of Italy’s first screen refurbishing labs. This initiative supported not only his own stores but also numerous independent repair businesses across the country. By enabling access to higher-quality repairs, his approach helped shops remain competitive and profitable in a market where margins were often tight. Today, Edoardo Paulon is applying this wealth of experience to build MobileSentrix Italy, positioning the company to support local repair professionals with reliable parts, logistics, and services.
Trading spare parts across Europe
Over the years, Edoardo Paulon managed the trade of millions of euros worth of spare parts across Europe. By working with repair businesses of every size, he gained deep insight into the daily struggles of shop owners. Among the biggest challenges were inconsistent part quality, slow logistics, and the lack of trustworthy partners. These lessons became central to his next step.
MobileSentrix Italy officially launched
Based in Northern Italy, the team combines more than ten years of repair expertise with reliable supply chain management. The mission is to provide Italian repair shops with access to parts, logistics, and support that can transform their operations.
Reliable supply chain and support
Through MobileSentrix, Italian repair professionals gain access to over 70,000 SKUs, including OEM and premium parts and even genuine Apple parts, as MobileSentrix is an authorized Apple parts distributor in the USA, Canada and Europe. Same-day shipping from the newly opened EU warehouse in the Netherlands (Eindhoven) enables next-day delivery across Italy. Nearly all parts include a lifetime warranty, while local Italian-speaking customer service ensures repair shops receive the support they need. Hassle-free returns and transparent pricing further protect profit margins.
Raising the industry standard
“After repairing tens of thousands of devices and building multiple successful businesses, I know exactly what Italian repair shops are missing,” says Edoardo Paulon. “MobileSentrix brings a level of quality, speed, and support that will raise the standard for the entire market.”
The company operates from coworking spaces and collaborates with professionals across different regions to maintain flexibility and complete market coverage. The European sales office in Rotterdam anchors operations while targeted marketing campaigns are being prepared for the Italian market.
IFA Berlin marked the official starting point for MobileSentrix Italy, but preparations and partnerships are already well underway. For Edoardo Paulon, the launch represents not just a new business chapter, but also an opportunity to redefine how Italian repair shops source parts and support.
Market
Trade-in
Repair
Refurbishing
