American protection and device services company Assurant has acquired the mobile device test automation technology portfolio from Finnish company OptoFidelity. The acquisition further strengthens Assurant’s global position as the largest reseller of used devices and underlines its commitment to efficiency, precision and at the same time securing its supply chain.
A move to enhance circular operations
Assurant continues to deploy OptoFidelity’s technology across its Device Care Centers. The integration of automated testing solutions ensures faster and more accurate device processing, repair, and refurbishment. Brandon Johnson, Senior Vice President of Supply Chain at Assurant, said that “speed and accuracy are critical in device processing, repair, and refurbishment.” With the new automation technology, Assurant can re-purpose a greater number of devices in-house, maintaining high quality while meeting the growing demand for refurbished Apple iPhones and Android smartphones.
As demand for Certified Pre-Owned Apple iPhones and Android smartphones continues to rise, Assurant aims to ensure that refurbished devices meet consistently high quality standards. This move positions the company to serve its global brand partners more effectively while accommodating growing market demand.
Technology designed for scalability and precision
OptoFidelity’s technology supports scalability and flexibility by adapting to variable production volumes and testing requirements. It allows for consistent, high-quality performance across devices and brands. The modular system integrates seamlessly into Assurant’s existing processes, optimizing workflows and enabling greater innovation. This acquisition fits into Assurant’s broader roadmap for automation and robotics in its Device Care Centers, ensuring high output rates and reliable Certified Pre-Owned devices for its global partners.
A trusted technology legacy from Finland
Founded in 2005, OptoFidelity has built a strong reputation for its precision testing systems for mobile devices. The company has delivered more than 9,000 test systems worldwide to carriers, manufacturers, and retailers. Its solutions are widely recognized for accuracy, repeatability, and traceability, qualities that will now contribute to Assurant’s global refurbishment and trade-in operations.
OptoFidelity’s history and realignment
Founded in 2005, OptoFidelity has developed a global reputation for precision, repeatability, and traceability in device testing. Over the past two decades, the company has delivered more than 9,000 test systems to carriers, manufacturers, and retailers worldwide.
The divestment of its mobile device testing automation portfolio marks an important strategic shift for OptoFidelity. By realigning its business model, the company is positioning itself to focus on other advanced areas within optical measurement and smart device solutions.
Collaboration with FutureDial ensures client continuity
Assurant will continue to work closely with FutureDial, a leading customer of OptoFidelity’s acquired technology, to ensure seamless support and continuous service for both existing and new clients. This partnership reinforces Assurant’s commitment to operational excellence and customer satisfaction in the secondary mobile device ecosystem.
Driving growth in the global secondary mobile market
As the secondary device market accelerates globally, Assurant’s acquisition of OptoFidelity’s test automation technology positions the company to deliver even greater value to partners and consumers. By integrating automated testing into its end-to-end process, Assurant enhances device circularity, extends product life cycles, and supports sustainability in the connected technology industry.
Why is Assurant taking over OptoFidelity?
SecondaryMarket.news has a few questions about this acquisition. How does this move align with Assurant’s broader strategy? Clearly, Assurant has a more than vested interest in keeping OptoFidelity at the core of its supply chain.
A review of OptoFidelity’s filed financial statements shows updates only through 2023, with more recent data still missing. In that year, the company reported € 19.5 million in revenue and employed 156 people. However, the filings also reveal a substantial operational loss of € 6.2 million, representing -31.9%. It is possible that this negative trend worsened in 2024 and 2025, reaching a point where Assurant felt compelled to intervene.
This raises the question: what does this mean for FutureDial? The link is significant as FutureDial relies on OptoFidelity’s hardware to power its automated and robotic machines. Without OptoFidelity, FutureDial would face major challenges, potentially disrupting Assurant’s supply chain, which depends on FutureDial’s processing and grading solutions.
Market
Trade-in
Repair
Refurbishing
