Repair
01
Oct
2024
3
min read

Apple iOS 18 parts compatibility: insights from 2Service’s research

The recent release of Apple’s user interface iOS 18 has sparked numerous discussions regarding the compatibility of parts and repairability. After conducting a thorough analysis, 2Service, a European component distributor, provides an in-depth look into the changes introduced with this latest software update and how they might impact repair processes.

iOS18: no more system locks

During the beta phase of Apple iOS 18, a "LOCKED" status was displayed, causing concern among repair technicians. However, with the official release of Apple iOS 18, the locked system was entirely removed. Instead, repair technicians are now greeted with warning messages during the ‘Finish repair’ process, providing clarity on part authenticity and functionality:

  1. This is a genuine Apple part
  2. This part is not functioning as expected

These messages appear based on parts quality and device status, ensuring transparency for end customers.

Message: "This is a genuine apple part"

This message affirms that the parts used in the device are authentic. So, this can be a brand-new original part, as used by Apple’s Independent Repair Providers (only out of warranty repairs) or Authorized Apple Service partners (both in and out of warranty repairs), or used parts classified under ‘refurbed’ and ‘pulled’. Usage of both type of components provide end-customers with some kind of reassurance as these are seen as high-quality, genuine Apple components that contribute to both repair efficiency and sustainability.

Message: "This part is not functioning as expected"

This message, on the other hand, signals that the part is, according to Apple, not performing at the expected level, likely due to it being an aftermarket or third-party component. This is not comforting message for consumers, and it will make that repair companies, larger and smaller, will tend to use pulled and/or refurbished parts instead.

And this is good news as this is better for the environment. This newly research from 2Service highlights that utilizing ‘refurbed’ and ‘pulled’ displays and other components not only guarantees authenticity but also enhances a device's performance while reducing CO2 emissions, aligning with more sustainability goals.

Source: 2Service

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