Market
24
Nov
2025
5
min read

Apkudo’s Device Passport™ Sets New Standard for Smart Device Transparency

In an exclusive interview with SecondaryMarket.news, Damiana Amabile, Vice President of Product Management at Apkudo, provides a deep dive into how the company is transforming device lifecycle management through its Device Passport platform. Designed to create a persistent, verifiable identity for every smart device, including Apple iPhones, the platform ensures traceability across manufacturing, repair, resale, and recycling processes. Damiana Amabile explains how Apkudo leverages AI, robotics, and a growing ecosystem of partners to enhance data quality, streamline operations, and increase device value. The interview also covers regulatory compliance, cross-border interoperability, and the broader implications of digital product passports for the global secondary device market.

SecondaryMarket.news: How does Apkudo’s Device Passport create a persistent, verifiable identity for each Apple iPhone and ensure traceability across manufacturing, repair, resale, and recycling processes within the EU and other markets?

Apkudo: Every smart device, whether a smartphone, tablet, laptop, or wearable, has a unique identifier such as an IMEI or serial number. Apkudo creates a unique record for each device that enters its network. This core identifier is immutable, but the record itself is dynamic and continuously updated as the device moves through its lifecycle.

Through Apkudo’s Device Passport platform, devices can be matched across different programs. For example, when a device is returned through a trade-in program to a retail carrier, it’s logged and matched with its original record if that carrier sold it. From there, all shipping and tracking details become accessible as the device travels to a processing facility. If a repair is required, the device is sent to a repair partner and returned, with every movement, status, and data point captured within one unified system. Instead of managing information through scattered spreadsheets and email threads, Apkudo centralizes all device and supply chain data within the platform. Each process step and data element is added to the living record, creating a comprehensive Device Passport.

What sets Apkudo’s approach apart from traditional systems of record is its intelligence, interoperability, and extensibility. The platform doesn’t just record what happened; it reveals why it happened and recommends what should happen next. This is powered by AI-driven diagnostics and seamless integrations with ecosystem partners, generating trusted data that continually feeds the passport.

Apkudo’s secure, role-based Device Passport platform enables OEMs, carriers, refurbishers, and recyclers to collaborate using a shared source of truth, without compromising data privacy. Not every customer has equal access to all device data; access is strictly based on user role and permissions.

It’s important to emphasize that a Device Passport record is secure and role based. The most basic, consumer-facing version, like a Carfax report in the US, provides transparency for end users. Meanwhile, deeper program data tied to an IMEI can be accessed internally or across partner networks to streamline business processes and decision-making.

SecondaryMarket.news: How does the “Powered by Apkudo” ecosystem integrate partners like CypherBlk and Screentech to enhance data quality and streamline multi-brand device lifecycle management across markets?

Apkudo: We recognized early on that every vendor contributes unique data attributes that need to be linked to a device record. For asset owners, having a complete, holistic view of everything known about a device, including which information must be shared with the next owner, is essential. Through Apkudo’s ecosystem, vendors seamlessly share their data with the Device Passport platform via secure APIs, creating a unified and transparent record for every device.

One example of this in action is Apkudo’s robotic automation, which captures both cosmetic and functional data. That information helps determine which devices will deliver the greatest value through glass replacement by Screentech. The results of Screentech’s glass replacement process are then automatically added to the Device Passport, including detailed information about parts used and repairs made. This level of transparency ensures that buyers and partners have full visibility into the device’s history and quality.

Meanwhile, Apkudo’s collaboration with CypherBlk expands the Device Passport’s reach to include wearables, reflecting the company’s broader vision: to extend the concept of device passports beyond smartphones and create a universal standard for transparency across all smart devices.

SecondaryMarket.news: In what ways will the Device Passport architecture prevent fragmented or conflicting records when multiple partners handle the same Apple iPhone during its resale or repair journey?

Apkudo: The platform’s architecture is purpose-built to link every piece of device information directly to its unique identifier, whether that’s the IMEI or another key data field, ensuring complete traceability and accuracy throughout the device’s lifecycle.

SecondaryMarket.news: How can verified operational data from Apkudo’s system support more accurate Apple iPhone valuations, potentially increasing resale prices by €20 to €50 per unit in circular marketplaces?

Apkudo: Verified data can originate from multiple vendors, each contributing to a more complete and trusted device record. When it comes to increasing phone valuations, Apkudo’s high-velocity robotics play a key role. Using advanced Device AI™, the system delivers precise cosmetic and functional grading data, with all images and diagnostic results automatically added to the Device Passport record. Customers leveraging Apkudo’s robotics technology have already seen a notable uplift in resale value.

Yet the benefits go beyond higher resale prices. The transparency provided by the Device Passport enhances trust and accuracy, while Apkudo’s use of AI and streamlined reverse logistics processes significantly improve speed. By reducing cycle times, the system can cut weeks off the turnaround period, helping prevent the device value erosion that often occurs when products sit idle in the supply chain.

SecondaryMarket.news: What governance and certification standards must partners meet before connecting to the Device Passport platform, and how does Apkudo ensure data integrity across different operational environments?

Apkudo:  We are fully committed to complying with all relevant privacy and security regulations, including the GDPR and other applicable standards. The company will also adhere to all ISO and SOC requirements to ensure data integrity and protection. Partners working within the Apkudo ecosystem will be required to confirm that the same standards are applied to their own business and products.

All certifications, such as ADISA or R2, will be recorded for each device when applicable, ensuring transparency and accountability throughout the device lifecycle. As new vendor relationships are established within the ecosystem, additional data fields will be developed to guarantee that the right information is shared and appended to each device record. In some cases, existing APIs will facilitate this process, while in others, new integration efforts may be required.

Apkudo’s partners and customers often use a variety of solutions and third-party systems that interact with individual devices. While Apkudo does not control the quality of external data, the accuracy of specific tests, or the performance of operations, the source of every event and its corresponding record are stored within the Device Passport. When viewed as a complete lifecycle record, this collection of data provides deep insights into overall quality and operational performance.

SecondaryMarket.news: How will Apkudo guarantee complete data integrity within the Device Passport system, and who will ultimately bear responsibility for the verified records: Apkudo, stakeholders, or other partners?

Apkudo: We are responsible for maintaining the security, auditability, and compliance of its system with standards such as GDPR, ISO 27001, and SOC 2. Partners, however, retain responsibility for the accuracy and authenticity of the data they contribute. In this way, data integrity is both centralized and distributed: Apkudo provides the trusted framework, while each ecosystem participant upholds the reliability of their own submissions.

To further enhance reliability, the platform utilizes AI-based anomaly detection and continuous validation tools that identify inconsistent or suspicious inputs, allowing corrective action before the data spreads through the network.

Ultimately, the system ensures that every verified record is secure, traceable, and compliant, while partners remain accountable for the factual accuracy of the information they generate.

SecondaryMarket.news: How does Apkudo’s AI-driven insight engine transform static Apple iPhone lifecycle records into actionable intelligence that improves routing efficiency and reduces e-waste across European logistics networks?

Apkudo: At scale, Apkudo’s AI-driven insights can forecast downstream demand and pricing, providing valuable market intelligence. Upstream, the platform can predict device conditions at multiple points within the reverse supply chain, enabling intelligent routing and optimized disposition decisions.

SecondaryMarket.news: Given that supplier resistance can increase digital product passport implementation costs, how should companies balance transparency demands with the need for commercial data protection and confidentiality?

Apkudo: Access to a device’s passport data and event records is role-based, and implementing change requires careful business discussions with partners to enable specific data sharing for defined roles and use cases. With EU transparency regulations on the horizon and details still emerging, companies that start navigating these complex conversations early will be better positioned for success. Waiting until regulations take effect to adapt business processes may be too late, as establishing effective commercial frameworks requires time and planning.

 

SecondaryMarket.news: As the EU prepares for mandatory Digital Product Passports by 2030, how does Apkudo plan to scale its Device Passport adoption among carriers, refurbishers, and repair partners across Europe?

Apkudo: Customers are already leveraging Apkudo’s Device Passport capabilities, with records created for devices managed through the platform. The data included in each record varies and is currently limited to the network of partners actively sharing information. As asset owners’ needs for more comprehensive data grow, Apkudo works closely with them to enable expanded data sharing.

One example is the use of device passports in enterprise-owned device programs through Apkudo’s Recover module. In these cases, data is aggregated from the enterprise asset owner, the processing partner or remarketer, and the final disposition certificates, creating a complete view of the device lifecycle.

Apkudo is also collaborating with some of the largest OEMs to drive broader adoption and utilization of device passports. Pilot programs are already underway in specific markets, demonstrating the platform’s potential to enhance transparency and operational efficiency.

SecondaryMarket.news: The Digital Product Passport covers a device’s full lifecycle. How will Apkudo ensure that prior data from OEMs, carriers, repairers, and retailers is fully integrated and verified?

Apkudo: While not every historical data point can be guaranteed or recovered, Apkudo ensures that all available information is structured, validated, and accessible through interoperable systems. The company’s role goes far beyond simple aggregation. Apkudo actively works with OEMs, logistics partners, and repair networks to unlock data, defining new APIs, standardizing event models, and establishing clear governance for data sharing. Over time, these collective efforts transform previously siloed information into data that is more accessible, verifiable, and useful across the entire circular economy.

AI-driven validation continuously improves data quality, while ecosystem partners expand the network of verified contributors across device categories and regions, strengthening the reliability and breadth of the platform’s insights.

SecondaryMarket.news: How will the introduction of the Digital Product Passport influence transparency, pricing accuracy, and cross-border trade within the global secondary market for Apple iPhones and other connected devices?

Apkudo: We help increase consumer confidence in purchasing refurbished devices by providing accurate, transparent information. While the company does not own assets or set pricing directly, it equips buyers and sellers with reliable data that can be leveraged to enhance competitiveness across the reseller market.

SecondaryMarket.news: As the Digital Product Passport launches first in the EU, how will Apkudo harmonize regional implementations to ensure seamless interoperability across Asia, North America, and other global markets?

Apkudo: The Device Passport platform is designed with flexibility at its core. Its underlying data layer ensures configurability, allowing Apkudo to work with customers as the market evolves and regional requirements emerge, enabling appropriate access to the right data while remaining compliant with regulatory standards.

SecondaryMarket.news: How will Apkudo manage data accessibility within the Device Passport to ensure secure, role-based visibility for OEMs, carriers, retailers, repairers, regulators, and environmentally conscious consumers?

Apkudo: Role and attribute-based access is an integral part of the platform’s architecture, ensuring that each user can only view and interact with the data relevant to their specific responsibilities. This approach not only strengthens security and compliance but also enables more precise control over data sharing across partners, vendors, and internal teams. By embedding these access controls into the architecture, Apkudo ensures that sensitive information is protected while still allowing authorized users to leverage the insights they need to make informed decisions.

SecondaryMarket.news: What kind of pricing model will Apkudo introduce for the Device Passport, and how will costs be distributed among OEMs, carriers, refurbishers, and other ecosystem participants?

Apkudo: The Device Passport is both an integral component and a key outcome of using the Apkudo Platform. Under upcoming EU regulations, digital product passports cannot be sold, and OEMs are required to provide and maintain these records. Apkudo is working closely with customers to ensure that all mandated data is accessible and usable. While there are opportunities for premium access to Device Passport information, the company’s primary focus remains on leveraging the passport data to drive device value, enhance supply chain transparency, and accelerate device velocity. This is achieved through detailed device-level information combined with the insights provided by Apkudo’s suite of AI tools.

SecondaryMarket.news: Any final comments you would like to share?

Apkudo: The future of the secondary market depends on trust. And trust depends on data that is verifiable, standardized, and accessible across borders. I’m excited about the opportunities Device Passports can bring to our customers. What a fantastic time to be at Apkudo, building the foundational infrastructure that will support the next decade of global circular operations.

 

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