Amazon has introduced its new “Amazon Used“ marketplace service on its Belgian website. The platform allows sellers to offer second-hand and returned items at discounted prices. With this launch, Amazon extends its commitment to sustainability and cost-effective options for consumers.
The "Amazon used" service: what it offers
The new "Amazon Used" service provides customers with an opportunity to purchase used items in various conditions. Sellers can label their products with specific condition tags ranging from "as new" to "acceptable". Amazon allows the seller to decide which label best represents the condition of the item. This transparency ensures that customers have a clear understanding of the product they are purchasing.
Part of Amazon's "second chance" program
The introduction of Renewed is part of the company's broader "Second Chance" program, which encourages sustainability by facilitating repairs, exchanges, and recycling of items. Through this program, Amazon aims to help customers extend the life of their products and reduce waste.
Amazon Renewed: high-quality refurbished items
Alongside the Amazon Used service, Amazon also offers Amazon Renewed, where high-quality pre-owned and refurbished products are sold to customers worldwide. Items listed on Amazon Renewed undergo a rigorous refurbishment process, ensuring they meet strict standards. These products are inspected, tested, and repaired to look and function like new. The refurbishment process typically includes a diagnostic test, replacement of defective parts, cleaning, and repackaging. The Amazon Renewed Guarantee backs these products, giving customers confidence in their purchases. Amazon continues to expand its offerings in the second-hand and refurbished markets, aligning with its sustainability goals while providing customers with affordable alternatives to new products.