The second-hand electronics market often struggles with quality control and product legitimacy. Colombian reseller Alomobile has faced similar challenges, particularly with ensuring the reliability of used Apple iPhones and other devices. By integrating GSMA Device Check via NSYS Reva, Alomobile has found a scalable solution.
GSMA Device Check integration is key
GSMA Device Check allows Alomobile to verify the IMEI status of every device it sources. This tool, integrated into NSYS Diagnostics, significantly improves quality control by detecting if a phone has been reported as lost or stolen. Especially in Colombia, where handset theft remains a widespread issue, this verification is critical.
Automation reduces human error
Before working with NSYS, Alomobile faced high return rates due to inconsistent test results and manual errors. The automated diagnostics provided by NSYS now reduce human error by 96%, ensuring reliable testing, faster turnaround, and secure data erasure in line with international standards.
Improved customer trust and retention
With accurate testing, Alomobile offers test certificates, extended guarantees, and a lifetime IMEI warranty—boosting consumer confidence. The company also applies these verification standards to its in-house repair services, ensuring quality throughout the product lifecycle.
Supporting a circular economy
Alomobile’s model supports sustainability by giving used devices a second life. When repairs are needed, replacement parts come from G-SOLUTIONS, a local circular economy-focused recycler. This further extends device lifecycles and reduces electronic waste.
Regional benefits of device reuse
Besides sustainability, resale allows Alomobile to offer high-quality devices at competitive prices amid rising inflation. Verified quality helps reduce return rates and improves customer satisfaction, crucial for growth in emerging markets.
Market
Trade-in
Repair
Refurbishing
